Data Privacy Policy
Your privacy is important to SummitPanelStudio
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us offer a service that is tailored to your business.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.
How We Use Your Information
We utilize your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.
We also use information to enhance our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
SummitPanelStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted exchanges, and restricted access to personal information inside our company.
Secure Storage
Your data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information during the exchange between your browser and our infrastructure.
Limited Access
Access to customer data is granted solely to authorized staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely foolproof. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Depending on governing laws, you may be able to access, amend, erase, or limit how your data is used.
To exercise them, reach out using the contact details at the bottom of this policy. We will answer within a reasonable period as mandated by law.
Data Retention
We keep personal data only for as long as needed to deliver our services and satisfy legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: around three years after the last service contact
- Payment transactions: around seven years to meet tax and accounting requirements
- Website analytics data: about two years and two months for service improvement analysis
- Marketing preferences: until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance how you browse and to gain insights into how visitors interact with our pages. Cookies help us remember your preferences and measure site performance.
You can adjust cookie settings in your browser. Some cookies may be necessary for certain features to function, though. For a full explanation of our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only SummitPanelStudio and its site. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
SummitPanelStudio Privacy Team
Floral Studio, 43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email address: [email protected]
Phone number: +44 20 7946 0958
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to reply to all privacy requests within five business days.